What to do after scratching? ——Hot topics and response guides on the Internet in the past 10 days
Recently, how to deal with vehicle scratches has become a hot topic on social platforms and car enthusiast forums. Many car owners suffer disputes or additional losses due to lack of experience when encountering minor accidents. This article combines hot discussions across the Internet to sort out structured solutions to help you respond to emergencies efficiently.
1. Statistics of hot topics on the entire network in the past 10 days

| Topic keywords | Discussion platform | heat index | core points of dispute |
|---|---|---|---|
| Slightly scratched the process | Zhihu/Car Friends Group | 8.5/10 | Differences in compensation standards |
| Driving recorder evidence collection techniques | Douyin/Bilibili | 9.2/10 | Video clip legality |
| Guide to quick insurance claim settlement | WeChat public account | 7.8/10 | Premium increase for the following year |
| New energy vehicle maintenance costs | Understanding Car Emperor Forum | 8.1/10 | Battery pack damage determination |
2. Standardized processing procedures (responding to different scenarios)
Scenario 1: Slight scratch, no casualties
1.Stop now: Turn on the double flashing lights and place a triangle warning sign (50 meters on urban roads, 150 meters on highways)
2.Four elements of evidence collection:
| ① Panoramic azimuth photo | ② Close-up photo of injury |
| ③The other party’s driver’s license/driving license | ④Road braking marks |
Scenario 2: Dispute liability division
1.Dial 122 to call the police: The "Accident Determination Letter" issued by the police has legal effect
2.Insurance reporting time limit: Valid within 48 hours (mainstream companies such as PICC/Ping An)
3.special circumstances: If the other party escapes, call the police immediately. You will be fully responsible for the hit-and-run accident.
3. Answers to hot controversial issues
Q1: How to write a private agreement to make it effective?
It must include: ID number of the party concerned, vehicle information, compensation amount (in capital letters), the words "one-time settlement", signatures of both parties and date.
Q2: Who bears the difference in maintenance fees?
| situation | Responsible party |
|---|---|
| Price difference between 4S store and original factory | Responsible party |
| High-end maintenance designated by the car owner | At your own risk |
4. Netizens’ actual pitfall avoidance suggestions
1.Essential APP for mobile phones: Traffic management 12123 (online liability determination), official APP of insurance companies
2.Maintenance trap tips: Require old parts to be retained for verification to prevent false replacements
3.psychological tactics: When the other party has a tough attitude, directly informing you that "the entire process has been videotaped" can facilitate negotiation.
5. Latest policy changes (updated in August 2023)
1. The Yangtze River Delta region pilots "mutual collision and self-compensation": for losses below 2,000 yuan, each individual will find an insurance company to settle the claim.
2. New testing items for new energy vehicles: deformation of the battery casing requires identification by a third-party agency
3. The upper limit of property loss of compulsory traffic insurance: remains unchanged at 2,000 yuan
According to statistics from the traffic safety department, 80% of scratch disputes are caused by improper handling. Keeping in mind the principle of "collect evidence first and then move the vehicle" can not only protect your rights and interests, but also avoid secondary accidents. It is recommended that car owners regularly review the provisions of Articles 70-76 of the Road Traffic Safety Law to be prepared.
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